Privacy Policy

Last updated: February 2026

Domot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, company name)
• Home and property details submitted through the platform
• Warranty claim information, including descriptions and photos
• Communication data between builders and homeowners
• Usage data and analytics about how you interact with our platform

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform
• Process and manage warranty claims
• Send notifications about claim status updates
• Communicate with you about your account and our services
• Analyze usage patterns to improve the user experience
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Between builders and homeowners as necessary for warranty claim management
• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure cloud infrastructure, and regular security assessments.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy, please contact us at info@domot.ai.